Politique de confidentialité

PureClo – Privacy Policy

Last updated: November 10, 2025
Store name: PureClo
Customer Support Email: contact@pureclo.com

1. Overview

At PureClo, your privacy and data protection are very important to us.
This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

When you visit or make a purchase on PureClo, we may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and shipping/billing address.

  • Payment details (processed securely by third-party payment providers).

  • Order details and purchase history.

b. Automatically Collected Information

  • IP address, browser type, device information, and access times.

  • Website usage data, such as pages visited, time spent, and actions taken.

This data helps us improve website performance, prevent fraud, and enhance your shopping experience.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders (including shipping and confirmations).

  • Communicate with you about your order or inquiries.

  • Provide customer support (average response time: up to 3 business days).

  • Send updates, promotions, or marketing emails (only with your consent).

  • Improve our website, products, and user experience.

  • Comply with legal obligations and prevent fraud or abuse.

4. Data Protection and Security

We use secure servers, SSL encryption, and trusted third-party payment gateways to protect your personal information.
Your payment details are never stored on our servers.

While we take every reasonable precaution, please note that no online transmission or storage method is 100% secure.
However, we continuously update our systems to minimize risks.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences (language, currency, cart items).

  • Understand how visitors use our site.

  • Display relevant offers and promotions.

You can choose to disable cookies in your browser settings, but some features of our website may not function properly without them.

6. Sharing Your Information

We only share your personal data with trusted third parties when necessary to provide our services, such as:

  • Payment processors (to complete your purchase).

  • Shipping partners (to deliver your order).

  • Email marketing providers (if you opt in to our newsletter).

We do not sell, rent, or trade your personal information to third parties.
All third parties are required to handle your data securely and in accordance with applicable privacy laws.

7. International Data Transfers

Because PureClo serves a global market, your information may be transferred and processed outside your home country, including in regions with different data protection laws.

By using our website, you consent to such transfers, understanding that we take all reasonable steps to ensure your data remains protected wherever it is processed.

8. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Object to or restrict certain processing activities.

To exercise any of these rights, please contact us at contactpureclo@gmail.com.
We will respond within a reasonable timeframe (typically up to 3 business days).

9. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders and provide customer support.

  • Comply with legal and tax obligations.

  • Resolve disputes and enforce our agreements.

When your information is no longer needed, we securely delete or anonymize it.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
If we learn that we have accidentally collected data from a minor, we will delete it immediately.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., payment providers or social media).
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their respective privacy policies before providing personal information.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
All updates will be posted on this page with a new “Last Updated” date.
We encourage you to review this policy regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📩 Email: contactpureclo@gmail.com
🌍 Response time: up to 3 business days

14. Final Note

Your trust means everything to us.
At PureClo, we are committed to ensuring that your personal data is handled responsibly, transparently, and securely — no matter where you are in the world.